The South African Social Security Agency offers many grants, one of which is the SRD R370 grant; others include child support grants and old age pension grants, as well as grant support for the disabled. Due to the multitude of applications, beneficiaries must be given simple, more reliable methods to check the status of their grants. Hence, SASSA has further enhanced the approach in the year 2025 so that one can track their applications from websites graciously provided by SASSA at sassa.gov.za.
Why One Should Check Their SASSA Status
Uncertainty faced by applicants after submitting an application to SASSA. Know your status to: To ascertain if your application has been approved. Check if your payment has been made. Find out if there is some issue or delay that requires your attention. So that you will not waste your time going to SASSA offices for unnecessary reasons.
Next time, going through the checking process online will save you time standing in a queue and inform you on the progress of your grant.
How to Go about Sending an Online Request to Check Status of Your SASSA Application
Checking the status for your application has been made extremely easy by SASSA. So to track your application:
- Official Website URL: Enter the official website URL.
- Select the Grants section: Select the grant under which you applied, for example, SRD R370, or Old Age Pension, or Child Support.
- Click on Check my Status: This option will take you to the application tracking page.
- Enter your Credentials: Insert your ID and cellphone numbers that you had given when applying.
- Submit and Check Status: Instantly, you will be told whether your grant is approved, pending, or declined.
Status Result Meanings:
When you eventually check your status, you might get:
- Approved: Your application has been approved, and it is expected that a payment date should be registered soon.
- Pending: Your application is being reviewed; no action needs to be taken unless they request you to submit further documents.
- Declined: This means that it was found that you did not qualify under their eligibility criteria; you can appeal within the stipulated time.
Other Alternatives of Tracking Yours SASSA Application
The applicant may track the application by:
- Moya App (Off-the-networks data-free).
- USSD Codes: Dial 1347737# from your cellphone to check the status.
- Via WhatsApp: Text “status” to the official SASSA number*082 046 8553.
- Call Centre: Give them a ring directly at 0800 60 10 11.
What to do when declined for an application
Upon having the status Declined, you have an option to appeal:
- Go to the appeal portal on the SASSA website.
- Make your appeal with the necessary documentations.
- Now wait for the Independent Tribunal to consider the matter.
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